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Market Development

Learn how experienced marketing practitioners conduct a product launch, do product marketing, enable their sales channels and more.

Here are some of the many useful resources that PSN Members have shared for the benefit of the entire membership.

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christinecrandell_ac_21_w600pxSales and Marketing Need to Sleep in
the Same Bed
Bad marriages between the two are epidemic

Differences in the way that sales teams and marketing departments are focused, managed and paid often leads them in conflicting directions. But there are strategies for harmonizing their missions that benefit everyone.  Christine Crandell, executive vice president and chief marketing officer for data center technology provider Egenera, has seen it in some of the nation’s leading technology companies and helped repair their sales-marketing rifts.

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Getting Sales to Improve Marketing’s Leads
Have them craft campaigns together

The natural tension between Sales and Marketing is understandable, but it’s frequently counterproductive. Christine Crandell, Chief Marketing Officer for Egenera Inc. and a PSN Member, has found that collaborative Sales/Marketing councils which create and implement marketing campaigns can yield huge benefits.

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Case Study: How Ariba Became a Market Leader by Getting Sales and Marketing to Cooperate

Coordination between a company’s sales force and its marketing department sometimes requres direct and active intervention.  Christine Crandell, who is currently executive vice president and chief marketing officer for Egenera, was previously a marketing VP for Ariba, where she learned first-hand about bringing the two functions together.

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Confessions of a Product Evangelist

If you listen closely, you can feel the rapture

As product evangelism migrates from west to east, its proponents are bringing a new level of energy, enthusiasm, and engagement to the technology development and marketing process.  Ray Schraff, Hyland Software’s Manager of Product Evangelism, shepherds a team of practitioners who use a variety of high-energy techniques to preach to the company’s choir of employees, its channels, and its customers.

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Show Them Your Smarts
Leverage your industry expertise

Your product managers may represent a more powerful expert resource than your marketing people realize.  Veteran marketing director Joan Tesla explains how to leverage their industry knowledge as an asset for building industry awareness, satisfying client needs, and driving sales success.


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Keeping Sales on the Same Page as Marketing
Their alignment is seldom perfect, but it can usually be improved

Product Marketing and Sales depend on one another for either to succeed. But the two almost always have a different perspective on the marketplace, and that can give rise to tensions, inefficiencies, or worse. Innovation Works Portfolio Executive Jim Jen has been there and offers his observations on where these tensions come from and how they can be overcome.

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psn_page_arrowEnabling Sales to Succeed: Educating the Sales Force (Part I of II)

psn_page_arrowEnabling Sales to Succeed: Supply Effective Sales Tools (Part II of II)

psn_page_arrowEnabling Sales: Building the Sales Force Toolkit (Part I of III)

icon-small-members-onlyEnabling Sales: Case Studies to Empower Your Sales Force (Part II of III)

icon-small-members-onlyEnabling Sales: Keeping Sales on the same page as Marketing (Part III of III)

icon-small-members-onlyAligning Marketing and Sales: Act Respectfully (Part I of III)

icon-small-members-onlyAligning Marketing and Sales: Think Conversationally (Part II of III)

icon-small-members-onlyAligning Marketing and Sales: Tested tactics of your peers (Part III of III)

icon-small-members-onlyBuzz marketing


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icon-small-members-onlyAnalyst Presentation

icon-small-members-onlyStandard Readiness Materials for Products

icon-small-members-onlySell Against Sheet


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icon-small-members-onlyVertical Markets: Strategy & Implementation
Presented by: Ken Ramoutar, Vice President of Product and Industry Marketing, Sterling Commerce

icon-small-members-onlyGo To Market Planning. Presented by Pramod Nemlekar, Corporate Director of Corporate Marketing, ECI Telecom. (Webcast) (PDF Slides)

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Make the Case with Total Cost of Ownership Tools. Presented by Harry Ostaffe, Product Marketing Manager, Ericsson. (Webcast) (PDF Slides)

icon-small-members-onlyExpanding the market, expanding your share. Presented by Jim Shea, VP Marketing, DynaVox Technologies. (PDF Slides)

icon-small-members-onlyIntegrating Sales with Marketing. Presented by Michael Bosworth. (PDF Slides)

icon-small-members-onlyNew Ways to Generate Buzz for Your Products. Presented by Saman Haqqi, VP Marketing, Landslide Technologies (PDF Slides)

icon-small-members-onlyConquering Markets, One Niche at a Time. Presented by Bob Vishneski, VP Business Development and Mike McGuire VP Product Management, Management Science Associates. (PDF Slides)

icon-small-members-onlyAccelerating Market Adoption of a Novel Technology Product. Presented by Paul Hodge, Product Manager, Respironics - Childrens Medical Ventures. (PDF Slides)

icon-small-members-onlySelling the value of technology.(PDF Slides)

icon-small-members-onlyKnowledge Transfer to Sales. Roundtable presentation by Mike Bauer, VP Marketing, TimeSys (PDF Slides)

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icon-small-members-onlyAnalyst Relations. An interview with Carol Wolicki, Director Corporate Marketing, Unica Corporation.

icon-small-members-onlyTools and Techniques for Enabling Sales. An interview with Ed Korona, Director of Product Management, and Harry Ostaffe, Product Marketing Manager, Ericsson.

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Members OnlyConversations not presentations are what really sell products.

Members OnlyWhen you’re introducing a new product, bring everyone along.

Members OnlyThe Declarative Imperative in Action.

Members OnlyUnder the microscope, Cellomics looks huge

Members OnlyEducating your sales force for a successful product launch.

Members OnlySuite of marketing tactics energizes Respironics market leadership

Members OnlyCultivating Industry Analyst Relations. It's not rocket science!

Members OnlyImproving the odds of a successful product launch


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